We generally do not return products once they have been opened /taken out of the packaging. Please check the size and type of product on the packaging before unpacking your product. Should you have ordered the wrong product, we are happy to exchange the product within 14 days given that the product has not been taken out of the packaging and is not damaged in any way.
All the AllerGuard products come with a 10 year manufacturer guarantee, therefore we will replace products that are faulty.
For questions on how to return your item, please call us on +44 (0) 2088862821.